Director, Business Unit Digital Engagement Team - Merck Sharp & Dohme Corp
Merck Sharp & Dohme
13 Stockton Rd
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Requisition ID: Merck & Co., Inc. Kenilworth, N.J., U.S.A. known as Merck in the United States and Canada, is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where Merck has codified its legacy for over a century . Mercks success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare. Mercks Global Human Health (GHH) Division abides by a patient first, profits later ideology. Results-driven and ambitious, this team of individuals represents a functional balance between meeting company objectives and the needs of people around the world. The organization is comprised of sales and marketing professionals who are passionate about their role in bringing Merck's prescription medicines, vaccines, and other medical products to our customers worldwide. The Director, Business Unit Digital Engagement Team, is responsible for providing leadership to the Digital Engagement Teams aligned with the Business Unit. The director will be responsible for balancing priorities and resources across all brands within the Digital Engagement Teams for that Business Unit. The primary focus of each Digital Engagement Team will be to improve the Customer Experience and optimize brand performance. The Director will bring a strategic perspective on how to develop effective digital content and campaigns for the brands within the Business Unit he/she supports. Key responsibilities and competencies include: Provide Leadership across all Digital Engagement teams for the relevant Business Unit. Lead the capabilities development of the team, supporting the culture and mindset shift associated with agile work processes. Collaborate with peers and other key stakeholders (e.g. Directors, Business Unit Digital Engagement, marketing leaders, sales leaders, IT) to exchange learnings and establish best practices. Escalation to the Executive Director, Digital Engagement Factory, when needed. Team culture development / metrics. Manage Talent needs across teams. Provide opportunities to team members for professional development. Ensure optimal customer experience across campaigns. Digital content development, planning, and execution to increase user engagement with digital platforms and our content. Capacity planning with regular focus on reallocating resources across teams as needed to support business priorities. Maintaining current understanding of relevant Customer preferences including relevant use of social media, video and other channels. Remain current on trends in agile methodology and execution and design thinking. Ensuring adherence to US legal, compliance regulatory standards. Travel 10% Qualifications Education Minimum Requirement: Bachelors Degree required. Advanced degree preferred. Required Experience and Skills: Minimum of 7 years of digital marketing and/or brand marketing experience Experience with content and resource/campaign optimization across channels using actionable metrics Innovative thinker Demonstration of significant initiative to generate, implement and execute on ideas and strategy Experience working with various digital channels Strong Leadership, strong business acumen, superior communication and influencing skills Experience using analytics to measure and optimize digital initiatives/campaigns Ability to build strong cross-functional partnerships Ability to manage ambiguity and effectively cope with change and demonstrate the ability to shift direction as needed to address emerging organizational needs Demonstrated experience balancing both operational and strategic activities Strong analytical skills, planning and project management skills Your role at Merck is integral to helping the world meet new breakthroughs that affect generations to come, and were counting on your skills and inventiveness to help make meaningful contributions to global medical advancement. At Merck, were inventing for life. Search Firm Representatives Please Read Carefully: Merck & Co., Inc. is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Merck via email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Merck. No fee will be paid in the event the candidate is hired by Merck as a result of the referral or through other means. Visa sponsorship is not available for this position.
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