Supervisor, Operations

Employment Type

: Full-Time


: Miscellaneous

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FedEx Supply Chain

Supply Chain, a subsidiary of FedEx Corp. (NYSE\: FDX), is a leader in the
third-party logistics industry offering a diverse service portfolio that
enables commerce for businesses. With a proven track record of innovation and
operational excellence, FedEx Supply Chain takes a consultative approach to
optimize logistics processes, implement innovative technology and drive
continuous improvement. By leveraging best practices and the world-renowned
FedEx network, FedEx Supply Chain delivers leading solutions that provide
flexibility, enable scalability and improve cost-effectiveness for customers.
Through more than 11,000 employees, 130 operations and 35 million square feet
of warehouse space, FedEx Supply Chain manages nearly 150 million packages and
processes 358 million returns each year. For more information, go to


strong FedEx brand consistently ranked among the world’s most admired and
trusted employers.

top notch leadership team with the experience needed to grow and develop your

open mind for new ideas and creative methods.

strong compensation and benefits package, including health, vision, dental,
401k with a strong match and much more!


The Operations
Supervisor is responsible for the safe execution of daily operational plans and
strategies, to manage, lead and allocate resources, disseminate information to
teammates, ensure compliance with key processes while achieving safety,
quality, efficiency and financial KPI’s. This position is responsible for
product safety, quality and legality.  This shift is Friday, Saturday and Sunday 7\:00 am-6\:00 pm. 

This position will be
responsible for…..

Supervises at
least 2 full-time direct reports. Supervisory responsibilities include, but are
not limited to recommending hiring, coaching, skills development, recognition
and rewards, staff productivity and performance management to include
disciplinary actions up to and including terminations.

Responsible for
all daily, weekly, and monthly production activities within warehouse

Prepares and
distributes various reports needed for normal day to day operations.

Responsible for
ensuring that the schedules are correctly implemented and that jobs are
assigned effectively and completed properly.

Responsible for
scheduling vacations and time off per policy with the least amount of
disruption to the department to meet customer needs.

Fully engaged
with process on floor to actively lead and supervise teammates.

daily through operational start up meetings, making sure all work instructions,
daily workflow activities and safety practices are being followed.

positive methods of driving teammate excellence through follow up, providing
consistent and fair feedback on performance. Takes action through coaching and
counseling to correct behaviors.

operations in a manner which promotes safety. Conduct weekly safety meetings
during start of shift with teammates. Maintain a safe working environment
through participation of safety training, JHA reviews, and weekly walk through.
Maintain a clean, neat, and orderly work environment which adheres to corporate
5’s standards.

Supervise the
operations of the team to achieve prescribed objectives. Develop and maintain a
productive work team through cross training, sound communication and positive
motivational techniques.

seamless hand offs and communicating key information to peers, teammates and

Ability to work
effectively in a multi-tasking required environment.

Provide courteous
and respectful customer service in high pressure situations to
internal/external customers.

Assure the integrity
of the inventory and assist in conducting physical inventories.

Assist Operations
Manager on special projects as required.

Assist in
maintaining the security of the facility. 


You might be a great
fit if….


Bachelor’s degree
preferred; business, operations management, supply chain management, industrial
engineering or a related field preferred or minimum of 2 years of experience in
an operations/warehouse/supply chain environment required.

organizational and analytical skills.

Labor Management
experience preferred.

and problem solving skills essential.

Experience with
quality management methodologies.

Proven ability to
drive continuous improvement with fundamental understanding of change

Ability to handle
people under high-stress situations.

Excellent verbal
and written communication skills.

Broad knowledge
of warehouse operations, methods and procedures.

Physical/Cognitive Requirements

With or
without accommodation\:

Ability to follow
policies and procedures.

Ability to read,
write and interpret information.

Ability to add,
subtract, multiply and divide.

Ability to use
hands to finger, handle, or feel.

Ability to
sit/walk/stand for up to 10 hours per day.

Ability to
intermittently crawl, squat, climb, twist, bend, stoop, push or pull.

Must possess
visual acuity, i.e., close, distance, and color vision, depth perception and
the ability to adjust focus.

Ability to lift/carry
items less than 40 pounds.


Supply Chain will make reasonable accommodations in compliance with the
Americans with Disabilities Act of 1990. Reasonable
accommodations are available for qualified individuals with disabilities
throughout the subsequent application process.

Ex Supply Chain is an equal opportunity employer.  We evaluate qualified
applicants without regard to race, color, religion, sex, sexual orientation,
gender identity, national origin, disability, veteran status, and other legally
protected characteristics.

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